FAQ
Understanding Made Simple
Because every purchase deserves confidence, here are the answers that help you choose with comfort and grace.
How Will My Order Be Delivered to Me?
Only the royal treatment: luxury packaging, fast shipping, and a dash of Miami sunshine in every box. You’ll look forward to delivery day more than brunch.
What Should I Know Before Buying Gildoria Jewellery?
Each piece is made to stun and built to last—crafted for real life and real stories. Read sizing and care notes if your last jewellery tan line is still from summer camp.
How Will I Know If My Order Is Placed Successfully?
You’ll get a confirmation email faster than you can say “add to cart” (plus order details, tracking and maybe a sassy thank you).
How Do I Check the Status of My Order?
Head to your account or click your unique tracking link—because waiting loungewear deserves updates too.
What Kind of Payment Methods Do You Have?
Major cards, PayPal, Apple Pay and more—basically, all that’s missing is seashells (but we’re working on it).
Can I Pay Online?
100%—secure checkout, card-protected transactions, and not a shady pop-up in sight. Click, pay, sparkle.
Absolutely. Changed your mind? Received unexpected shade? You have 7 days for guilt-free returns—no drama, no judgment.
Live bold, but love your bling. Store in pouches, avoid too many cannonballs, and embrace your inner sunbeam.
Absolutely! Every piece comes with a 6-month “love it or let us fix it” guarantee. If your sparkle dims prematurely or a clasp acts up, we’ve got your back—no fine print, just fabulous customer service.
Yes! Whether it’s a Golden Hour bespoke design or an inspired twist on a classic, our designers make your vision a reality. Slide into our DMs, email, or use the bespoke order form—your dream jewel is just a conversation away.
Every order is delivered like a celebration—but add a personalised note at checkout for that extra “wow” factor.
We don’t just wave goodbye after delivery. Need a tune-up down the road? Our aftercare squad is standing by to give your favourites a glow-up.
Miami-based, global reach. We ship worldwide so your shine doesn’t stop at the border.
Our pieces are made with responsibly sourced materials—green practices, ethical partnerships, and zero tolerance for boring or bland.
Slide into our DMs—we love fresh faces and bolder stories.
Stay glued to our IG for fireside pop-ups, collab events, and trunk shows near you.